Privacy Policy — Chaptr House of Education, LLC

Last updated: November 18, 2025

Chaptr House of Education LLC (“we,” “our,” “us”) is committed to protecting the privacy of parents and students using our tutoring services. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

Information provided by parents/guardians

Parent/guardian name
Student name and age
Email address
Phone number
Home address (for invoicing)
Learning goals or background shared during consultations
Assignments or materials uploaded or emailed

Information collected during tutoring

Student work (including on Kognity)
Files created or shared during lessons
Securely stored documents in Google Drive (when necessary)

We do not collect or store payment card numbers. Payments are handled through QuickBooks or manual invoicing.

2. How We Use Your Information

We use your information to:

Provide tutoring services
Schedule sessions
Invoice through QuickBooks
Prepare lessons and review assignments
Match students with the appropriate Tutor
Maintain internal records

We do not sell or rent your information to third parties.

3. How We Share Information

Shared with Independent Contractors (Tutors)

Student name
Parent email
Relevant educational information
Assignments and learning materials

Tutors must follow our confidentiality standards.

Shared with Educational Platforms

Google Drive
Zoom
Kognity

These platforms have their own policies.

We do not share your information with advertisers or unrelated companies.

4. Cookies & Website Data

We use minimal, essential cookies.
See our separate Cookie Policy for details.

5. Data Protection Measures

We implement reasonable administrative and technical safeguards, including:

Password-protected systems
Limited access for Tutors and staff
Secure Zoom and email communication
Restricted Google Drive access

6. Your Rights

Parents/guardians may request to:

View or correct personal data
Delete stored assignments
Withdraw permission for data storage

7. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website.

8. Contact Us

Chaptr House of Education LLC
Texas, USA
info@chaptr-education.com